Frequently Asked Questions
Get quick clarity on customization workflows, ordering methods, lead times, and after-sales support to move your project forward more efficiently.
General FAQ
Essential Questions
Explore the key points international buyers ask about our manufacturing scope, customization options, and export-ready service.
What does your company specialize in?
We focus on manufacturing and exporting functional curtain fabrics and finished curtains, with stable bulk capacity and project-level delivery support.
What types of business cooperation do you support?
We partner with wholesalers, project contractors, hospitality buyers, and brands, offering OEM/ODM programs and long-term supply agreements.
Do you offer customization, and what can be customized?
Yes. We customize performance specifications, GSM, widths, colors, flame-retardant grades, and packaging to match project or brand requirements.
What is your product range?
Our portfolio includes blackout, flame-retardant, antibacterial, sound-absorbing, hotel-grade fabrics, and coordinated finished curtains.
Can I request samples?
Absolutely. We provide standard samples and customized sample books for material approval and project mockups.
Which markets do you mainly export to?
We export primarily to North America, Europe, Australia, and the Middle East, supported by multi-market certifications and reliable logistics.
Who are your typical buyers?
We serve wholesalers, contractors, hospitality groups, design studios, and curtain brand procurement teams.
How do buyers typically start cooperation?
Share your requirements and specifications, then we align on the solution, confirm pricing and samples, and move into production and shipment.
FAQ
Products & Customization
For bulk orders and project specifications, these are the questions international buyers ask most about fabric types, sizing, and performance customization.
What types of curtain fabrics do you offer?
We manufacture blackout, flame-retardant, antibacterial, sound-absorbing, hotel-grade, and pet-friendly fabrics, and we also supply finished curtains for projects.
Can colors be customized?
Yes. We provide standard color cards and custom sampling, with consistent batch control after final approval.
Can sizes be customized for projects?
Absolutely. We customize fabric widths, finished curtain dimensions, and hardware specs based on drawings, BOQs, or site measurements.
What blackout levels are available?
We offer semi-blackout, high-blackout, and full-blackout levels, with recommendations based on application, light control needs, and budget.
Do you support flame-retardant fabrics?
Yes. We support multiple flame-retardant standards and can supply test reports, certifications, and technical specifications as required.
Can you provide antibacterial performance?
Yes. We offer antibacterial treatments and can align with your project’s testing and compliance requirements.
Do you have sound-absorbing or acoustic fabrics?
Yes. We supply sound-absorbing and noise-reducing fabrics and can recommend structures and weights by space type.
Do you support OEM/ODM or full project customization?
Yes. We provide OEM/ODM and turnkey project services covering design, sampling, production, and export-ready delivery.
Ordering & Delivery
Order Placement & Fulfillment
For tailored curtain programs, we provide clear quotations, production planning, and shipment schedules so international procurement stays predictable and aligned with project timelines.
What is the minimum order quantity (MOQ)?
MOQs vary by fabric category and finish, and we can consolidate project orders to help meet minimums.
How does the quotation process work?
Share fabric type, performance targets, weight/width, and estimated quantities. We issue a formal export-ready quote within 1–2 business days.
How long do samples or lab dips take?
Standard fabric samples ship in 3–7 days. Custom dyeing or performance development timelines are confirmed based on complexity.
What is the typical production lead time?
Standard fabrics typically require 15–25 days. Custom colors or special finishes follow approved samples and scheduled capacity.
Which shipping methods are supported?
We support ocean, air, rail, and express options, selected based on delivery targets and budget.
What are your packaging standards?
Moisture-protected rolls or cartons are standard; OEM labels, shipping marks, and custom packing are available.
What is the payment and ordering process?
Confirm specifications and contract → deposit → production & inspection → shipment → balance payment.
What information should we prepare before requesting a quote?
Please provide application, performance requirements, color/texture, weight, width, estimated quantity, and target delivery date.
FAQ
After-Sales & Contact
Clear answers for international buyers on post-order support, response timing, and how we manage ongoing project communication.