Support
FAQ
Fast answers to common customization, production, and export questions so your team can evaluate feasibility before requesting samples or a quotation.
Can you customize curtain sizes?
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Yes. We produce made-to-measure curtains based on your finished width, drop, fullness ratio, and installation conditions. For project orders, we can support room-type schedules and panel-level size lists to match your site plan.
What heading styles are available?
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We offer common commercial heading options including pinch pleat, wave/S-fold, eyelet, tab top, rod pocket, and flat panel styles. Our team recommends the most suitable heading based on fabric weight, track system, and target visual effect.
Can you supply curtains with tracks?
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Yes. We can provide complete sets that include finished curtains with compatible manual or motorized tracks, brackets, and accessories. This helps buyers streamline procurement and reduce on-site coordination risk.
Can I customize labels and packaging?
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Absolutely. We support private-label tags, barcode labels, carton marks, and project-specific packing methods. Packaging can be tailored for retail, distribution, or direct-to-site delivery requirements.
Do you provide pre-production samples?
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Yes. We provide lab dips, handloom samples, fabric hangers, and finished mock-up panels before mass production. Pre-production confirmation helps align color, construction, and finishing details with your specification.
How do you ensure size accuracy?
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We use standardized cutting allowances, calibrated measuring tools, and in-line dimension checks at key sewing stages. Final inspection verifies finished width and drop against approved tolerances before packing.
What is the production lead time?
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Lead time depends on fabric availability, customization complexity, and order volume. Typical export projects run about 3–6 weeks after specification and sample approval, with a confirmed schedule provided before order release.
Can you manufacture according to our specifications?
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Yes. We manufacture to buyer-provided tech packs, approved samples, and performance requirements. Our team reviews details early to confirm feasibility, compliance targets, and production consistency before bulk launch.
What is your MOQ?
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MOQ varies by fabric construction, finish, and customization scope. We can often combine project lines to optimize production efficiency; share your requirement list and we will propose the most practical MOQ plan.
How do you ensure quality?
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Quality control is built into every stage: incoming material checks, in-process inspections, finished-product verification, and pre-shipment audits. We follow documented standards and provide inspection records for transparent project approval.